Why Shadow AI Happens
And why bans rarely work
The question: Why are people using AI we did not approve, and what does that tell us?
You keep: Shadow AI diagnosis
Find every use of AI, including the ones nobody approved. Put it on one page. Keep it current.
Who it is for
Risk, compliance, IT, security, internal audit and operations leads, and the AI or data governance owners who must answer the regulator's or auditor's first question.
The problem
Policies ban unapproved tools and people use them anyway. The inventory is a spreadsheet nobody updates, built from procurement records that miss most of the real use.
You leave with an inventory you can defend, and a way to keep it true.
Outcomes
Outline
Every module answers one question. The artefact is completed before you move on.
And why bans rarely work
The question: Why are people using AI we did not approve, and what does that tell us?
You keep: Shadow AI diagnosis
Four ways to discover AI use, and what each misses
The question: How do we find the AI use that nobody has told us about?
You keep: Discovery plan
One row per use, six columns, honest gaps
The question: What goes on the page, and how much is enough?
You keep: One-page AI inventory
Allow, allow with conditions, replace or stop
The question: What do we decide for each use, and how quickly?
You keep: Triage decision sheet
Make the safe way the easy way
The question: How do we make the approved route faster than the shadow one?
You keep: Paved road catalogue
Review cycle, intake and evidence
The question: How do we keep the inventory accurate next quarter and next year?
You keep: Review cycle and committee report
What you produce